What BOTSHOT does
BOTSHOT provides an all-in-one hospitality suite for hotels, resorts, and B&Bs to increase their hotel revenue and provide a comforting stay experience to guests from pre-booking to post- stay.
The Current Landscape
For the past few years, hoteliers struggle with attracting guests and retaining hotel staff. The advent of digitalization creates a profound impact on hotels and resorts.
Contactless technology has become MAINSTREAM. From check-in to check-out, guests no longer need to stand at the front desk. Everything is possible with a few taps.
Robots have become the backbone of the hospitality industry. Hotels around the globe have employed them to assist guests, cleaning tasks, and carrying luggage.
Hotels and resorts are shifting towards sustainability.
AR/VR tours aren’t a luxury anymore. Guests can have immersive experiences while sitting in the comfort of their home.
Yes, there are a few competitors which are given below-
Hotelogix
CloudBeds
Preno HQ
ezeeabsolute
Aiosell
Little hotelier
Company Birth Story
BOTSHOT marked its presence in 2021 through its innovative hospitality solutions.
The company introduced its all-in-one hospitality suite for hotels, resorts, and independent properties to automate their hospitality operations, enhance guest experience, and increase their revenue.
The Solution
The company has launched innovative hospitality solutions for businesses. Here are a few SAAS-based products they come up with-
eFrontDesk
Hotel in the box
PredictoPMS
CreateWith
Channel Syncro
Heda
ComplaintTrackr
RevMaxi
eMark-IT
Vacation rental channel manager
Channel manager for Airbnb
A website with a booking engine
Resort management software
Restaurant website builder
Bed and breakfast software
POS system for hotel restaurant
BOTSHOT is different from competitors as it provides a complete automation solution for hotels from pre-booking to post-stay.
The company helped a client named “Leela Palace” and enhanced their guest experience with Freddie (AI-powered chatbot) and e- FrontDesk (contactless check-in/check-out solution).
Guests can make requests to the chatbot, and it can answer repetitive questions and keep the guests engaged.
Their contactless check-in/check-out solution helps guests reduce the long queues at the front desk. That’s why 75% of their visitors prefer to check in and check out through this.
Additionally, the company served another client named “Radisson Blue” which is a luxury hotel. The hotel did not receive timely feedback from its guests. As a result, it was not able to find loopholes in its services and fine-tune its offerings accordingly.
They used feedback management solution developed by BOTSHOT where surveys were sent to guests at different touchpoints throughout their stay.
As a result, the hotel was able to capture 2400+ responses and then enhance the guest experience.
Their vision is to focus on serving their guests in a better fashion and helping hotels to generate explosive revenue.
Check it out : https://botshot.ai/
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